Manufacturer Direct Item Policy

Manufacturer direct items may be returned if they are unembellished and blank stock products, provided the total return value is less than $1,000. Returns are accepted within 14 days of delivery and must be in their original condition with tags attached.

Exceptions:

Items that are embellished or customized are final sale and cannot be returned unless defective.
Damaged or defective items must be reported within 7 days of delivery to qualify for a return or exchange.

Processing Time:
Manufacturer direct orders are shipped directly from the manufacturer and require 1-2 business days for processing. Expedited shipping is unavailable.

Backorders:
If an item is backordered, you will receive an email notification with the expected ship date. If the item is completely out of stock, a full refund will be issued.

Custom & Personalized Product Return Policy

All custom and personalized items are made to order and are non-returnable and non-exchangeable, except in cases of defects in materials or decoration. Items decorated with a logo, name, or number are final sale unless defective.

If a custom or personalized item is defective, you must report it within 7 days of delivery to initiate a return or exchange.

Return Process

Confirm Eligibility:
Ensure your item qualifies for a return under the guidelines above.
Submit Your Return:
For returns of unembellished stock items under $1,000, contact our Customer Service Team to request a prepaid return label. Once the return is received and reviewed, a refund or exchange will be processed.

Note:
Any items returned without prior approval will not be accepted, and no refund will be issued.

Click here to start a return.

Return Address

Send approved returns to:

Midway Sports Customer Service
6400 S Dixie Hwy, Suite 4
South Miami, FL 33143

Contact Us

For any questions, please contact us:

Chat: Click the "Chat" bubble at the bottom right corner of our website
Email: contact@midwaysports.com
Phone: 786-353-2005 (Monday-Saturday, 9:30 AM-6:00 PM EST)

Free shipping

Get free shipping on all orders above $100.

Easy Returns

Return your unworn items within 14 days of delivery.

Quality Assured

High quality products for your sports endeavors.

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Manufacturer Direct Item Policy